Help center

AI zone

Learn how to train and configure your AI to make the best of it.

Find out how you can add and review tasks in Unless, quickly filling any knowledge gaps.

Understand Unless with this comprehensive guide to the terminology used across our system and dashboard.

Customize your AI's persona, response length, supported languages, layout, and so much more.

Find out how you can install, authorize, configure and use the team assistant in just a few steps.

Nudge users to the next step of their journey and provide direction based on their needs.

Learn how to review and analyze conversations and to improve the answers.

Organizing your training sources into topics helps avoid conflicts. Answers will be generated using the sources of one topic at a time.

Find out how to generate quality control reports based on questions and answers you add.

Learn the impact of good and bad training data on AI with our guidelines for optimal results.

Before you can turn your user experience into a dialogue, we have to make sure that your AI will be an expert in your company and product.