# A redesigned navigation and origin-based insights

**Summary:** Features are now grouped into clear categories, conversation insights can be filtered by origin, and you can copy sources between environments.

**In short:** A cleaner navigation and sharper insights.

**Published:** 2025-01-13

- We’ve launched a redesigned navigation! Features are now grouped under the following categories: data management, quality controls, user experience, and *(coming soon)* compliance controls.
- Conversation insights can now be filtered on origin (AI assistant, team assistant, dashboard testing, etc.) allowing you to drill down further.
![Insights page with the option to filter based on the origin](../../media/insights-origins-filter.png)
- Actions now have a checkbox for whether the interaction counts as an “Escalation” (ie. forwarding to support).
- The Insights tab now has shortcuts for quick access to your training data, reports, and conversations.
- You can simply copy sources from one environment to another instead of having to re-add them manually.
- You can filter the quality assurance report by topic *(previously referred to as segment)*.
- The AI component will show a scrollbar if there is more content than what is in view.